COVID-19 (Coronavirus) precautions for Winnunga clients

By February 27, 2020September 16th, 2020News

Changes to Winnunga clinic in response to COVID-19

Winnunga will continue to provide services to all First Nations people.

 Telephone consultations

Winnunga doctors can now do telephone consultations, so if you don’t need to physically come to Winnunga, please don’t.

To organise a telephone consultation please call Winnunga on 6284 6222. The doctor may need to call you back so give reception a number you can be contacted on.

Two different entrances

  1. Respiratory Clinic –this is the current front main entrance. Anyone who has a fever, cough, sore throat, shortness of breath or sudden loss of taste or smell should go to this entrance. You will be asked to wear a mask while waiting at the Respiratory Clinic. Testing for COVID-19 is conducted in the Respiratory Clinic.
  2. Rear entrance – this is the new entrance for all other consultations. Reception and the waiting room for this entrance are in demountable buildings in the rear car park

External triage and temperature testing

Nurses and Social Health Team workers are now stationed outside Winnunga to direct clients. The nurse will take your temperature to check whether you need to go to the Respiratory Clinic.

Social distancing and hand washing

Chairs in our waiting areas are placed 1.5 metres apart to help with social distancing. Please do not gather in groups while waiting at Winnunga.

Please use the hand sanitiser provided while waiting at Winnunga, before entering the clinic and on your way out.

More information

As the COVID-19 situation evolves Winnunga will inform clients and the community of any further changes to our service through our Facebook page, Instagram, our website and by email.

Factsheets for Aboriginal and Torres Strait Islander people about staying safe at home and in the community are available at:

For the latest national advice, information and resources, go to


For the latest ACT advice and resources go to ACT Health:


The National Coronavirus Health Information Line is 1800 020 080. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.


Hand hygiene_Poster ACT Health
Good hygiene_Poster ACT Health
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Winnunga AHCS Newsletter September 2020.

This edition is full of exciting news about the work that we have been doing with your help.